Shipping policy

 

Domestic Shipping (UK)

We are pleased to offer free shipping on all orders within the UK. Orders are processed within 1–2 business days and typically delivered within 2–5 business days. You will receive a confirmation email with tracking information once your order has been dispatched.

 

International Shipping

International shipping costs and delivery times are calculated at checkout based on your location and order size. Delivery times may vary depending on your destination and local postal service.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country. These charges are not included in the item price or shipping cost.

 

In-Person Collection

We also offer in-person collection as an option. If you would like to collect your order directly, please contact us in advance to arrange a suitable time and location.

 

Order Processing

Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for delays or lost packages due to incorrect address details. Processing times do not include weekends or public holidays.

 

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email. If you do not receive your tracking information within a few days of placing your order, please check your spam folder or contact us.

 

Questions

If you have any questions about shipping or collection, please contact us at sales@teckka.co.uk